Get chargebacks, shortages & accruals back.
ChargeGuard is the easiest and most effective way to recover historical Amazon deductions and protect against new fees. See how we do it below:
Start Free Audit
An easy path to cash for Amazon vendors:
Click through the numbers below to see our five-step process.
It all starts with our C.E.R.A. audit account review
The ChargeGuard evaluation and recovery analysis (C.E.R.A.) review puts the path to cash in motion. It’s a free, no-obligation audit of what the size of the prize looks like. Discover how much we can recover for you at no cost
Focus on growth. We’ll handle
the recovery.
Your dedicated point of contact, as well as our dispute management team will launch the entire chargeback, shortage and accrual recovery plan. Our team will work to identify root cause, submit and manage disputes and track recoveries while you focus on growing your business.
Identify and recover old Amazon deductions.
We'll work to identify deductions dating as far back as 5 years or as data will allow. This data is then prioritized for optimal submission success. Progress will be tracked on so you know where we stand.
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A fine-tuned process for recoveries
We understand that working to recover Amazon shortages can be tough. So, we don't stop at just one dispute. We've developed a recovery process that fights against these charges and escalates them as needed, yielding a recovery rate of up to 99% of these fees.
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Seamless refunds to your Vendor Central account
Approved disputed amounts trickle directly back to the account balance throughout the process. Refunds are credited to your Vendor Central account and paid out with regular disbursements. Expect 9 to 12 months to complete the historic recovery process. For on-going recovery, you can expect that within 2 months. Cha-ching.
1
No Cost Audit
It all starts with our C.E.R.A. audit account review
The ChargeGuard evaluation and recovery analysis (C.E.R.A.) review puts the path to cash in motion. It’s a free, no-obligation audit of what the size of the prize looks like. Discover how much we can recover for you at no cost
2
Account Kickoff
Focus on growth. We’ll handle
the recovery.
Your Certified Recovery Specialist and dispute management team will launch the entire chargeback & shortage recovery plan. Our team will work to identify root cause, submit and manage disputes and track recoveries while you focus on growing your business.
3
Submit Disputes
Identify and recover old Amazon deductions.
We'll work to identify deductions dating back as far back as 5 years or as far back as data will allow. This data is then prioritized for optimal submission success. Progress will be tracked on so you know where we stand.
4
Litigation
A triple-action process for recoveries
We understand that working to recover Amazon shortages can be tough. So, we don't stop at just one dispute. We've developed a triple-action recovery process that fights against shortages to reclaim up to 70% of these fees.
5
Recover Money
Seamless refunds to your Vendor Central account
Approved disputed amounts trickle directly back to the account balance throughout the process. Refunds are credited to your Vendor Central account and paid out with regular disbursements. Expect 9 to 12 months to complete the recovery process. Cha-ching.
Complete Amazon deduction management:
5-Year Fee Recovery
With the ability to recover shortage deductions as far back as five years, total recovery potential is maximized to the largest recovery possible.
Dedicated Point of Contact
Our client success team will work with you on a one-to-one basis to provide expertise and ensure an efficient recovery process.
ChargeGuard Insight
Ongoing root cause analysis and supply chain coaching to minimize new deductions before they are levied against your account.
Maximize Your Time and Resources
With a dedicated client success and
dispute management team, you can focus on growing your business, not
negotiating with Amazon.
Visible Dispute Activity
Keep an eye on how many disputes are pending, denied and approved. And, most importantly, see how much has been recovered.
Robust Reporting
Get insight on how much Amazon has levied against your account. See total counts, all charge types, monetary impact, and more.
Increased Profitability
By recovering historical chargebacks, shortages, accruals, and reducing new deductions, we've seen brands increase profitability by up to 20%.
Only Pay For Results
Our fee model is simple. If we don't recover deductions for you, you don't pay us. Our model aligns with your goals precisely.
Put money back in your pocket.
Increase profitability by reclaiming up to 99% of chargebacks, shortages, and accruals. Get a free audit and find out how much you could be owed.
Start Free Audit