Amazon Ads announced two significant updates to Amazon Marketing Cloud (AMC) at CES 2025 that will reshape how sellers understand their customers. The introduction of five-year historical data access and an AI-powered SQL query builder helps you uncover valuable customer patterns and optimize campaigns more effectively - without needing a data science degree.
Extended Data Access: From 13 Months to 5 Years
Think about how your customers' buying habits have evolved over the years. Until now, you could only see 13 months of that journey. Amazon has expanded that window to five full years, letting you understand the complete customer lifecycle. Let's see what this means in practice.
Real-World Example: Premium Pet Brand Journey
Imagine you're selling premium pet supplements. With the traditional 13-month view, you might only see that customers buy every 3-4 months. But with five-year data access, a much richer story emerges:
- Month 0-6: Customers start with basic pet food purchases ($30-40 range)
- Months 6-12: They upgrade to premium food ($60-80 range)
- Months 12-18: Begin exploring supplements
- Months 18-24: 65% convert to Subscribe & Save
- Years 2-5: 85% retention rate with 3.2x initial customer value
This understanding informs your advertising strategy by enabling you to:
- Target customers earlier in their pet owner journey
- Time your premium product promotions to match natural upgrade patterns
- Create lookalike audiences based on your best customers' full purchase history
- Adjust seasonal campaigns based on multi-year buying patterns
No-Code Solutions: Immediate Access to Advanced Analytics
While we await the full rollout of the AI query builder, Amazon has already deployed powerful no-code solutions that you can use today:
Ready-to-Use Audience Templates
You can now create sophisticated audience segments with just a few clicks:
- High-engagement, no purchase: Find shoppers with multiple detail page views but no purchases
- Cart abandoners: Target customers who added products to cart or wishlist without completing purchase
- Cross-device shoppers: Track customer journeys across devices and platforms
- Campaign overlap analysis: Understand how different ad formats work together
Analytics Made Simple
Access advanced insights without writing a single line of code:
- ASIN purchase patterns: Discover which products are frequently bought together
- Campaign effectiveness: Measure sponsored TV campaign impact on sales
- Customer value analysis: Identify and target your highest-value segments
- Conversion path analysis: Understand the typical journey from first ad exposure to purchase
The Future of Data Analysis: AI-Powered Insights
The upcoming AI-powered SQL query generator takes accessibility even further. As Vanessa Hung, Community Engagement Director at Carbon6, puts it: "Let's be real—how many of us actually enjoy writing SQL queries? Amazon just made that a thing of the past."
Real Numbers, Real Impact
Let's look at how this translates to actual business results:
Basic targeting (first-time dog food buyers):
- Cost per acquisition: $3.52
- Average order value: $45
- Repeat purchase rate: 22%
Advanced targeting (premium supplement buyers):
- Cost per acquisition: $6.55
- Subscribe & Save enrollment: 355% higher
- Customer lifetime value: 4.2x higher
- Retention rate: 72% better
Implementation Timeline and Action Plan
Action Steps
- Start using available no-code solutions:
- Set up audience templates for cart abandoners
- Track cross-device customer journeys
- Analyze campaign overlap effectiveness
- Prepare for extended data access:
- Document your current seasonal patterns
- Map customer upgrade cycles
- Identify key conversion timeframes
- Plan for AI query capabilities:
- List your most valuable customer segments
- Document cross-channel campaign scenarios
- Prepare custom audience criteria
Looking Ahead: Maximizing Your Advertising Impact
These updates represent Amazon's commitment to making advanced advertising insights accessible to all sellers. While the AI query builder arrives in early 2025, you can start preparing now by:
- Documenting your key customer segments using current no-code tools
- Building a library of your most successful audience combinations
- Testing different campaign overlap strategies
- Planning seasonal promotions based on historical patterns
Remember, understanding your data isn't just about collecting numbers—it's about finding actionable insights that drive growth and profitability. These new tools make that process easier than ever before, whether you're a data novice or an analytics expert.